Landmark Group

• 4–7 years of experience in Storage and Backup Administration.
• Strong experience with:
  • Commvault Cloud
  • Commvault Metallic
  • Veeam Backup & Replication
  • IBM Spectrum Protect (TSM) , IBM Tape library
• Experience administering NetApp storage environments.
• Experience supporting IBM Storage platforms.
• Experience managing Dell Data Domain appliances.
• Knowledge of tape backup infrastructure and IBM Tape Libraries.
• Strong troubleshooting and recovery skills.
• Experience supporting cloud-based backup solutions.
• Understanding of DR, RPO, RTO, replication, and retention concepts.
• Familiarity with ITIL Incident, Change, and Problem Management processes.

• NetApp SnapMirror administration.
• Storage replication technologies.
• Cloud backup solutions across IBM Cloud, Azure, and OCI.
• VMware backup integration.
• Database backup integration (Oracle, SQL Server, PostgreSQL, MySQL).
• PowerShell, Python, or automation scripting experience.

• Strong analytical and troubleshooting skills.
• Ownership and accountability.
• Effective communication and stakeholder management.
• Ability to work under pressure during critical incidents.
• Customer-focused mindset.
• Team collaboration and knowledge-sharing attitude.
• Continuous learning and improvement mindset.

Key Performance Indicators (KPIs)

• Backup Success Rate ≥ 99%
• Restore Success Rate = 100%
• Storage Availability ≥ 99.9%
• Backup SLA Compliance ≥ 99%
• Incident Resolution SLA Compliance ≥ 99%
• Change Success Rate ≥ 99%
• Replication Success Rate ≥ 99%
• DR Test Success Rate = 100%
• Capacity Forecast Accuracy ≥ 99%
• Critical Vulnerability Remediation Compliance ≥ 100%
• Zero audit findings attributable to Storage & Backup Operations